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Нам требуются
Technical Support Engineer

Job description:

  • Handling technical requests from ASCs via Web, phone, e-mail
  • Technical issues solving
  • Preparing training materials and conducting training sessions for ASCs
  • Reporting and issue escalating to vendor’s HQ
  • Field quality monitoring
  • Warehouse support (spare parts incoming inspection, inventory etc)
  • Service BOM handling (preparing spare parts list for order etc)
  • Communicating with Quality, MFG departments on quality issues
  • Support for Legal (consumers’ claims and technical expert examinations handling)
  • Communicating with call-center

Requirements:

  • Higher education (specialized secondary) in the field of telecommunications or electronics
  • Experience in mobile phones, tablets repair (in ASC) – at least 3 years
  • Capable of working with measuring equipment (oscilloscope, multimeter, GSM-tester), soldering equipment (soldering iron, thermo-fan, soldering station)
  • Capable of working with technical documentation (incl. electrical circuit diagrams, time and frequency diagrams)
  • English - not less than pre-intermediate, written and spoken
  • Basic skills in working with Microsoft Office programs

Company provides:

  • Competitive salary.
  • Partial meals compensation monthly.
  • Shuttle buses from metro stations: Mezhdunarodnaia, Kupchino, Moskovskaya, Park Pobedy
  • Great experience in an international production company.
  • Possibility for professional growth and development.
Service Network Specialist

Job description:

  • Interaction with Authorized Service Centers (ASC)
  • Maintenance of high quality and quantitative indices in work of ASC when requested by consumers (Evaluation of customer loyalty based on repair results - NPS)
  • Maintenance of service contracts with ASC
  • Documentation flow control for actualization/ deauthorization process
  • Workshop information and contact details actualization (database)
  • Search of potential partners for authorization
  • Benchmarking and Audit of ASC
  • Quality control of work of ASC (KPI measure, penalties, monitoring, control).
  • Control of observance of service rules and regulations
  • Network scorecards creation, analysis, result reporting
  • Complain and incident management related with workshops and consumer
  • Timely processing of claims from dealers according to the existing contract
  • Timely providing answers to claims of consumers according to legislative norms
  • Interactive training for workshops about service processes
  • Monthly / weekly reports preparation with CC Operation Manager instructions
  • Interaction with responsible department members (planning, purchasing, warehouse, technical support, vendor management, call center, etc.)

Requirements:

  • Higher education
  • Experience in similar position – at least 3 years
  • Legislative and normative regulations describing legal regulation of the relations in the field of consumer rights protection
  • Ethics of business communication
  • Excellent communication skills
  • English - not less than pre-intermediate, written and spoken
  • Specialization and features of consumer care service activity

Company provides:

  • Competitive salary.
  • Partial meals compensation monthly.
  • Shuttle buses from metro stations: Mezhdunarodnaia, Kupchino, Moskovskaya, Park Pobedy
  • Great experience in an international production company.
  • Possibility for professional growth and development.
Logistics specialist

Position responsibilities:

  • Participates in the preparation and drafting of the weekly plan shipments of transportation, orders by the Company
  • Timely places orders for transportation by carriers nominated by the Company in accordance with the instructions of CS SCM Manager
  • Cooperation with logistics service providers for spare parts delivery to authorizes service centers
  • Cooperation with logistics service providers for spare parts delivery from authorizes service centers to TPV CIS and refurbishment centers
  • Assist authorized service centres as well as local business partners with problem solving related to logistic
  • Manual courier call in out of the IT system
  • Logistic waybills preparation on logistic service provider on its WEB site
  • Export documents preparation for international shipments
  • Coordination of LLC “TPV CIS” warehouse and customs brokers activity in regard to import and export shipments
  • Daily logistic registers preparation for logistic service provider
  • Supervision on return package logistic flow
  • Control and tracking of all material shipments
  • Shipment tracking, prepare reports of the shipping results. Updating daily shipping schedule
  • Interaction with responsible department members (planning, purchasing, warehouse, technical support, network management, call centre) to ensure proper filing of cover documents for cargo receipt or shipment
  • Provide recommendations on work process with suppliers and other departments of LLC “TPV CIS”
  • Commercial and shipping documents check
  • Modification of shipment schedule in the system
  • Logistic related announcement for service centres on TPV CIS service department WEB site preparation and publishing
  • Standard operation procedures related to logistic for authorized service centres preparation
  • Creation and maintenance master data in 1C system of authorized service centres and logistic companies
  • Judge complaints about damaged material during transportation from authorized service centre
  • Creation and submission complaints to logistic service provider or insurance company
  • Deployment and maintenance logistic tariffs in 1C system
  • Monthly/weekly reports preparation with CC SCM Manager instructions

Requirements:

  • Higher education
  • Experience in similar position – at least 3 years
  • Knowledge of legislative and normative regulations of internal Russian and international cargo transportation and basic legislative principles of customs processing.
  • Regulations on weight payment, forms of material stimulation.
  • Regulations and specifications of internal cargo transportation within Russia.
  • Regulations and specifications of cargo transportation in the countries of the Customs Union.
  • Knowledge of regulations and specifications of international cargo transportation management.
  • Basic regulations and features of warehouse processing.
  • Common rules of interaction with suppliers for import & export realization, rules of interaction with warehouse for temporary cargo storage.
  • Rules of internal Russian and international transport document execution.
  • Incoterms 2010.
  • English language skills including knowledge of professional transport logistics and purchasing terminology.

Company provides:

  • Competitive salary.
  • Partial meals compensation monthly.
  • Shuttle buses from metro stations: Mezhdunarodnaia, Kupchino, Moskovskaya, Park Pobedy
  • Great experience in an international production company.
  • Possibility for professional growth and development.
Planning and Purchasing specialist

Position responsibilities:

  • Material inventory level control in 1C ERP system in order to guarantee material availability for authorized service centers
  • Timely initial, replenishment and end of life orders release and estimated date of arrival control
  • Material availability check at supplier side
  • Timely purchase order release to domestic and international suppliers
  • Complaint creation for defective material to the supplier
  • Proper material delivery method selection taken under consideration pipeline lead time, customer orders satisfaction and cost effectiveness
  • Monitor material turnover at in house warehouse
  • Monthly/weekly reports preparation in accordance with CC SCM Manager instructions
  • Repair priority setup for material refurbishment centers in accordance with customer needs
  • Cooperate with domestic suppliers and logistic department for timely material shipment preparation
  • Verification of planning factors based on repair/claim statistics from refurbishment and repair centers
  • Support authorized service centers with urgent material availability requests
  • Support authorized service centers with master data for new material creation requests
  • Inbound invoices upload and maintenance in 1C system
  • Inventory control at refurbishment and authorized service centers side as well as in house warehouse
  • Verify warranty condition of the material and claim to business partners
  • Support call center with claim approval or rejection due to lack of material availability
  • Communicate and support in house warehouse staff with material movement and other inventory related issues
  • Communicate with technical support department for timely bill of material creation as well as material technical issues clarification
  • Support financial department during monthly closure
  • Supervision on NSE processes
  • Participate in IT systems development

Requirements:

  • Higher education.
  • Experience in similar position – at least 2 years.
  • Office - Excel - Pivot table, v-lookups, basic formulas, specifically.
  • MRP/ERP knowledge.
  • Knowledge of Supply Chain Management.
  • Bachelor’s degree technical or business related preferred.
  • Knowledge of applicable laws and regulations related to purchasing.
  • English language skills including knowledge of professional transport logistics and purchasing terminology.

Company provides:

  • Competitive salary.
  • Partial meals compensation monthly.
  • Shuttle buses from metro stations: Mezhdunarodnaia, Kupchino, Moskovskaya, Park Pobedy
  • Great experience in an international production company.
  • Possibility for professional growth and development.
Кладовщик

Обязанности:

  • приемка комплектующих по количеству и качеству в соответствии с документами;
  • подписание документов на движение ТМЦ;
  • материальная ответственность;
  • ручная комплектация;
  • перемещения ТМЦ на тележке;

Требования:

  • опыт работы на складах с адресным хранением от 1 года;
  • знание компьютера;

Вашим преимуществом является (но не является обязательным требованием) следующее:

  • опыт работы на складе производственной компании либо крупного магазина;
  • работа со стеллажами 10-12 метров;

Компания предоставляет:

  • полное соблюдение ТК РФ;
  • развозки от разных станций метро;
  • нормированный рабочий день;
  • возможность профессионального и личностного роста.
Радиомеханик по ремонту радиоэлектронного оборудования

Обязанности:

  • ремонт радиоэлектронной аппаратуры (телевизоры);
  • монтаж и демонтаж элементов платы;
  • диагностика и ремонт блоков питания и обработки сигнала.


Требования:

  • средне-специальное или высшее образование;
  • знание схем;
  • опыт ремонта радио-, телеаппаратуры от 1 года;
  • знание английского языка (является преимуществом).


Условия:

  • полное соблюдение ТК РФ;
  • развозки от разных станций метро;
  • нормированный рабочий день;
  • частичная компенсация питания;
  • возможность профессионального и личностного роста;
  • опыт работы в международной производственной компании.
Оператор конвейерной линии

Обязанности:

  • работа на конвейере.
 

Требования:

  • опыт работы в производственной компании желателен;
  • толерантность.
 

Компания предоставляет:

  • полное соблюдение ТК РФ;
  • конкурентную заработную плату;
  • частичная компенсация питания;
  • нормированный 8-ми часовой рабочий день (5/2);
  • развозка от разных станций метро:
  • м. Московская, м. Купчино, м. Ленинский пр., м. Ветеранов, м. Ладожская,
  • м. Большевиков, м. Дыбенко, Пушкин, Коммунар, п. Ленсоветовский и Колпино;
  • возможность профессионального и личностного роста;
  • опыт работы в международной производственной компании.

А также мы заинтересованы в талантливых специалистах в сфере:
  • бухгалтерского учета и финансов;
  • логистики;
  • радиоэлектроники

Карьера в TPV CIS

Будучи единой командой, каждый из нас несет ответственность за общий результат.
Мы ценим и поощряем результативность.
Мы стремимся совершенствовать имеющиеся бизнес-процессы, привнося элементы инновации во все аспекты работы.
Мы помним, что за успехом компании всегда стоят люди.
Мы стремимся к тому, чтобы работая для достижения целей компании, работники приближались к достижению собственных!
 

Резюме